We offer a 7-day exchange or return period from the day you receive your order. In order for the item to be eligible for exchange or return, it must be in its original packaging, undamaged, with all tags attached, unused and in the same condition that you received it in. Damaged or altered goods, due to customer handling will not be accepted. Customers are responsible for the exchange or return shipment of the product. All purchases are final for sale items.
Please note that all donations made from your purchases are non-refundable. Should you wish to return a product, you will be charged for the corresponding donation that you made from the purchase.
Eligible items can be exchanged for an item from the same brand of equal or lesser value, subject to product availability. Please read our exchange and returns policy here or email firstname.lastname@example.org for further details.